Privacy & Policy


At enjoy city tour, your privacy is our top priority. Exploring our website is anonymous, but certain business services might need your information. We'll only process it when necessary and always ask for your consent if no legal basis applies.

 

To ensure customer data protection, Enjoy City Tours has legal agreements with each contractor.

 

Upon confirming your booking, you'll receive an email with the name and address of the transfer contractor assigned to your service. This transparency allows you to research the company and feel confident about your travel arrangements.

 

To ease transfers, the following personal data is being processed:

 

Transfer data:

Pick-up time, destination, and starting address.      

Some essential details, such as the passenger's name and phone number, are to be shared with the driver.

For arranging child seats, the age of the children  are required.

The number of passengers must be known to choose which vehicle will be sent for service.

Invoice Data (not conveyed to the transfer contractor):


When processing personal data, it must always comply with the General Data Protection Regulation (GDPR) and all applicable national data protection laws for the Enjoy City Tour. Our company wants to make the public aware of the type, extent, and intent of the personal information we gather, utilize, and handle. To that end, we are providing this data protection declaration. By means of this data protection declaration, data subjects are also informed about their entitlements.

 

To guarantee the optimal level of security for personal data processed through this website, Enjoy City Tours, as the controller, has put in place a number of organizational and technical safeguards. Complete protection cannot be guaranteed because Internet-based data transfers may have security vulnerabilities. As a result, anyone who chooses to give us personal information may choose to do it in another manner, such as over the phone.

 

1. Definitions:



The data protection declaration of the Enjoy City Tour is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

 

In this data protection declaration, we use the following terms:

 

a) Personal data:

Personal data means any information relating to an identified or identifiable natural person (“data subject”). It means someone who can be identified, directly or indirectly, in particular by name, an identification number, location data, an online identifier, or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

 

b) Data subject:

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

 

c) Processing:

Processing is any operation or set of operations that are performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, consultation, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

 

d) Restriction of processing:

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

 

e) Profiling:

Explicit profiling is maintained in our company. In an explicit profiling survey, respondents will be asked about their personal characteristics, such as age, gender, income, and education level. 

 

f) Pseudonymization:

Pseudonymization is the processing of personal data in such a manner that the data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

 

g) Who handles your personal details:

The administration responsible for the processing is the natural or legal person, public authority, or agency, which, alone or jointly with others, determines the purposes and means of the processing of personal data. Union or Member State law determines the aims and methods of such processing; it may also specify the controller or the particular standards for its nomination.

 

h) Processor:

A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

 

i) Recipient:

The recipient is a natural or legal person, public authority, or agency to which the personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

 

j) Third party:

A third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the controller's or processor's direct authority, are authorized to process personal data.

 

k) Consent:

Consent of the data subject is any freely given, specific, informed, and unambiguous indication by which he or she, by a statement or by explicit affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller


For the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection are:


 Enjoy City Tour


Via Carlo Emanuele I, 37
00185 Rome, Metropolitan City of Rome, Italy
Tel:+39 324 6822222
E-mail:info@enjoycitytours.com
Website: www.enjoycitytours.com

4. Cookies

The Internet pages of the Enjoy City Tour use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

 

Many Internet sites and servers use cookies. Cookies often have unique IDs (like a name tag) that websites use to recognize your browser and link your activity across different pages. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. 

 

Through cookies, the Enjoy City Tour can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

 

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed because this is taken over by the website, and the cookie is thus stored on the user's computer system

 

Through a corresponding setting on the Internet browser being used, the data subject can permanently refuse to allow cookies to be placed through our website at any time. Moreover, cookies that have already been created can be removed at any moment using a web browser or other applications. This is achievable with all widely used web browsers. Some features of our website might not work if the data subject disables cookies in their internet browser.

 

5. Collection of general data and information 

The website of the Enjoy City Tour collects a series of general data and information when a data subject or automated system calls up the website. Collected may be

1. The browser types and versions used, 
2. The operating system used by the accessing system, 
3. The website from which an accessing system reaches our website,
4. Sub-websites, Date and time of access to the Internet site, 
5.  An Internet protocol address (IP address), service provider of the accessing system.

When using these general data and information, Enjoy City Tour does not draw any conclusions about the data subject. Instead, this information is needed to 

1. Deliver the content of our website correctly,
2.   Optimize the content of our website as well as its advertisement,  
3. Ensure the long-term viability of our information technology systems and website technology, and 
4. Provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. 

 

Therefore, the Enjoy City Tour analyzes anonymously collected data and information statistically, aiming to increase our enterprise's data protection and security and ensure optimal protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

 

6. Registration on our website

When you register on our website https://enjoycitytours.com  you provide personal data that we use internally for processing your requests and bookings. We may share this data with trusted partners (like transfer contractors) who also use it for internal purposes related to fulfilling your travel arrangements.



By registering on the controller's website, the IP address assigned by the Internet service provider (ISP) and used by the data subject, date, and time of the registration are also stored to protect against misuse of our services and aid in investigations if needed. This data is only shared with third parties if required by law or for criminal prosecution purposes.

 

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration or delete them entirely from the controller's data stock.



The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject insofar as there are no statutory storage obligations. All of the controller’s employees are available to the data subject in this respect as contact persons.

7. Subscription to our newsletters

 

On the Enjoy City Tour website, users are allowed to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted and when the controller orders the newsletter.

 

The Enjoy City Tour informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if the data subject has a valid e-mail address, and the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

 

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.



The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the controller's website or to communicate this to the controller in a different way.

8. Newsletter-Tracking

The newsletter of Enjoy City Tour contains A tracking pixel, a miniature graphic embedded in such e-mails, sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Enjoy City Tour may see if and when a data subject opened an e-mail and which links in the e-mail were called up by data subjects.



Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller to optimize the newsletter's shipping and adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the separate declaration of consent issued through the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Enjoy City Tour automatically regards a withdrawal from the receipt of the newsletter as a revocation.

9. Contact possibility via the website

The website of Enjoy City Tour contains information that enables quick electronic contact with our enterprise and direct communication with us, including a general address of electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

10. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

11. Rights of the data subject

a.   Right of Confirmation: Each data subject shall have the right granted by the European legislator to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any controller employee.

b.  Right of Access: Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. The European directives and regulations grant the data subject access to the following information:

 

·         The purposes of the processing.

·         The categories of personal data concerned. 

·         The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations. Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period. 

·         The existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject, or to object to such processing. 

·         The existence of the right to lodge a complaint with a supervisory authority.  Where the personal data are not collected from the data subject, any available information as to their source. 

·         The existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved and the significance and envisaged consequences of such processing for the data subject.

 

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

 

If a data subject wishes to avail himself of this right of access, he or she may contact any controller employee at any time.

 
c.    Right to rectification: Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, he or she may contact any controller employee at any time. 


d.   Right to erasure (Right to be forgotten): Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:



The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed. 

  • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.  
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR. 
  • The personal data that have been unlawfully processed must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject. 
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.  



Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. Employees of the Enjoy City Tour will arrange the necessary measures in individual cases.

 

 

e.     Right of restriction of processing: Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:   

·         The accuracy of the personal data is contested by the data subject for a period, enabling the controller to verify the accuracy of the personal data. 

·         The processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead. 

·          The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims.

·         The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification of whether the controller's legitimate grounds override those of the subject.

 

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Enjoy City Tour, he or she may contact any controller employee at any time. The employee of the Enjoy City Tours will arrange the restriction of the processing.  

 

f.   Right to data portability: Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her, provided to a controller, in a structured, commonly used, and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means. When the processing is not necessary for the performance of a task carried out in the public interest or the exercise of official authority vested in the controller.

 

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others. In order to assert the right to data portability, the data subject may contact any employee of the World Transfer TNC GmbH at any time.

 

g.    Right to object: Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to the processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

 

Enjoy City Tour shall no longer process the personal data in the event of the objection unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

 

If Enjoy City Tour processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him or her for such marketing. If the data subject objects to Enjoy City Tour for processing for direct marketing purposes, the company will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to the processing of personal data concerning him or her by Enjoy City Tour for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

 

In order to exercise the right to object, the data subject may contact any employee of the Enjoy City Tours. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

 

h.   Automated individual decision-making, including profiling: Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision-

·         is not necessary for entering into, or the performance of, a contract between the data subject and a data controller or 

·          is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights, freedoms, and legitimate interests.

·         is not based on the data subject's explicit consent.

If the decision is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or it is based on the data subject's explicit consent, Enjoy City Tour shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

 

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the Enjoy City Tour.

 

i.    Right to withdraw data protection consent: Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing personal data at any time. If the data subject wishes to exercise the right to withdraw the consent at any time, contact any employee of the Enjoy City Tour.

12. Data protection for applications and procedures:



Enjoy City Tour shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out by e-mail or by means of a web form on the website of the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Another legitimate interest in this relation is, e.g., a burden of proof in a procedure under the General Equal Treatment Act (AGG).

 

13. Data protection provisions about the application and use of Facebook:

Visiting our website with Facebook plugins might involve Facebook collecting information about which pages you visit, even if you're not logged in. This happens because your browser automatically contacts Facebook's servers. Learn more about Facebook plugins here: https://developers.facebook.com/docs/plugins/.

 

Facebook always receives information about a visit to our website by the data subject whenever the data subject is logged in at the same time on Facebook during the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.



The data protection guidelines published by Facebook, available at https://facebook.com/about/privacy/, provide information about Facebook's collection, processing, and use of personal data. In addition, it explains what setting options Facebook offers to protect the data subject's privacy. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. The data subject may use these applications to eliminate data transmission to Facebook.

14. Data protection provisions about the application and use of Google Analytics (with anonymization function):



On www.enjoycitytours.com, Enjoy City Tours has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising. The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

 

For the web analytics through Google Analytics, the controller uses the application "_gat. _anonymizeIp". By means of this application, the IP address of the data subject's Internet connection is abridged by Google and anonymized when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.



The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, among other things, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site.



Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, among other things, to understand the origin of visitors and clicks, and subsequently create commission settlements.

 

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. Google stores these personal data in the United States of America. Google may pass the personal data collected through the technical procedure to third parties.



The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.



In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://www.tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics, through JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.



Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html Google Analytics is further explained under the following Link https://www.google.com/analytics/.

15. Google Tag Manager:

 

The Platform uses Google Tag Manager which enables the management of website tags via an interface. The Google Tag Manager only implements tags, which means no cookies are used, and no personal data is collected. The Google Tag Manager activates other tags, which may, in turn, collect data. However, Google Tag Manager does not access this data. If deactivation has been implemented at the domain or cookie level this remains in place for all tracking tags, provided these were implemented with the Google Tag Manager.

16. Payment Method: 

 

Data protection provisions about the use of PayPal as a payment processor:



On www.world-transfer.com, Enjoy City Tour has integrated components of PayPal, an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. It also accepts trustee functions and offers buyer protection services.



PayPal's European operating company is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. If the data subject chooses "PayPal" as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

 

The processing of the purchase contract also requires personal data, which is connected to the respective order. The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular. if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

 

PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order. The data subject has the possibility to revoke consent from PayPal for the handling of personal data at any time. A revocation shall not have any effect on personal data which must be processed, used, or transmitted in accordance with (contractual) payment processing.



The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

17. Payment Method:

Data protection provisions about the use of credit cards:

Enjoy City Tour has integrated components of Wirecard for processing credit card data. Wirecard is an online payment service provider. During the booking process with Enjoy City Tour, you have the option to provide your credit card details in order to pay for your ride by credit card.



For the handling of payment via credit cards Enjoy City Tour secured a professional Payment Service Provider (PSP) called Wirecard (www.wirecard.com) that is certified to the PCI-DSS, and that is required to protect your credit card data. Enjoy City Tour itself does not store any type of credit card data from your card; in order to allow you to use a card that has been already registered for future payments, we will only save a reference number that distinctly identifies your card with Wirecard.


The European operating company of Wirecard is Wirecard AG, Einsteinring 35, 85609 Aschheim, Germany.


If the data subject chooses "Credit Card" as the payment option during the ordering process, we automatically transmit the data of the data subject to Wirecard. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

 

The personal data transmitted to Wirecard is usually first name, last name, credit card number, IP address, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data that are in connection with the respective order.


The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to Wirecard, particularly if a legitimate interest in the transmission is given. The personal data exchanged between Wirecard and the controller for the processing of the data will be transmitted by Wirdecard to economic credit agencies. This transmission is intended for identity and creditworthiness checks.



PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.

The data subject has the possibility to revoke consent for the handling of personal data at any time from Wirecard. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.


The applicable data protection provisions of PayPal may be retrieved at https://www.wirecard.de/datenschutz/.



When using Stripe as a payment processor, it's crucial to understand and comply with data protection provisions to ensure the security and privacy of sensitive information. Below are key considerations and provisions related to data protection when utilizing Stripe: 

User Consent:
Ensure that users are informed about the use of Stripe as the payment processor and obtain their consent for processing their payment information. Clearly communicate how their data will be handled, stored, and processed. 

Data Minimization:
Only collect and process the data necessary for completing the payment transaction. Avoid storing unnecessary information, and ensure that the data collected is directly related to the payment process.  

Security Measures:
Acknowledge and communicate the security measures implemented by Stripe, such as encryption and tokenization, to protect sensitive information during transmission and storage. Emphasize the secure environment provided by Stripe for payment processing. 

PCI DSS Compliance: Highlight that Stripe is PCI DSS compliant and explain how this compliance ensures the secure handling of credit card information. This can help build trust among users regarding the platform's commitment to industry standards for data protection. 

Data Ownership and Access: Clarify the ownership of user data and ensure that only authorized personnel have access to sensitive information. Stripe provides a secure dashboard for businesses to manage and access payment-related data, emphasizing control and restricted access.

Data Residency Options: Inform users about the option to choose data residency, allowing businesses to select where their data is stored. This is especially relevant for compliance with regional data protection regulations, providing transparency and control over data location. 

Two-Factor Authentication (2FA): Encourage businesses to enable two-factor authentication for added account security. Emphasize the importance of securing access to the Stripe dashboard, where payment data may be managed. 

Notification of Breaches: Include information about Stripe's commitment to promptly notify users in the event of a data breach. Stripe has a responsibility to inform businesses about any unauthorized access to their data, enabling them to take appropriate actions. 

Third-Party Integrations: If using third-party integrations in conjunction with Stripe, ensure that these integrations also adhere to robust data protection standards. Perform due diligence on any additional services or plugins that may interact with payment data. 

Regular Compliance Checks: Regularly review Stripe's terms of service and data protection provisions for any updates. Stay informed about changes in regulations and ensure ongoing compliance with data protection laws.

By understanding and implementing these provisions, businesses can foster a secure and transparent environment for payment processing through Stripe while demonstrating a commitment to safeguarding user data. It's essential to stay informed about any changes in Stripe's policies and maintain alignment with evolving data protection regulations.

 

18. Legal basis for the processing:

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations, which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art 6(1) lit c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. For example, this would be the case if a visitor were injured in our company and his name, age, health insurance data, or other vital information would have to be passed on to a doctor, hospital, or other third party. Then, the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations that are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

19. The legitimate interests pursued by the controller or by a third party:

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

20. Period for which the personal data will be stored: 

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After the expiration of that period, the corresponding data is routinely deleted as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

21. Provision of personal data as a statutory or contractual requirement:

To fulfill our contractual obligations and comply with legal requirements, we need some of your personal information when you book a transfer. This includes essential details like your contact information and travel itinerary. If you don't provide this information, we may not be able to complete your booking. For any questions, please don't hesitate to reach out to our friendly customer service team.

22. Existence of automated decision-making:

As a responsible company, we do not use automatic decision-making or profiling.

23. Amendment/extension of this privacy policy:

World Transfer reserves the right to change and extend this Privacy Policy at any time. Please inform yourself about the current state of our data protection regulations at faq